BackupBuddy Legal Information
Important legal information about our services.
Terms of Service and EULA
This End User License Agreement ("Agreement" or "EULA") is a legal agreement between you ("User," "you," or "your") and [LEGAL ENTITY NAME], a [province of incorporation] corporation ("Company," "we," "us," or "our"), governing your use of the BackupBuddy application and related services (the "Service").
By installing, accessing, or using BackupBuddy, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree, do not install or use the Service.
View Full Terms of Service and EULA →
Privacy Policy
[LEGAL ENTITY NAME] ("Company," "we," "us," or "our") operates the BackupBuddy application and related services. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our Service.
Security
Intuit ApprovalBackupBuddy has passed Intuit's technical review and security review, which are prerequisites for listing on the QuickBooks App Store.
AuthenticationBackupBuddy uses Intuit's OAuth 2.0 protocol for all QuickBooks Online connections. We never see, store, or have access to your Intuit username or password. You can revoke BackupBuddy's access at any time from your QuickBooks Online account.
Read-Only AccessBackupBuddy requests only read-level API permissions. We cannot create, modify, or delete any data in your QuickBooks Online account.
EncryptionAll data is encrypted in transit using TLS 1.2 or higher. Data at rest is encrypted using AES-256 on Amazon Web Services (AWS) infrastructure.
InfrastructureBackupBuddy is hosted on Amazon Web Services, which maintains SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017, ISO 27018, and other industry certifications. [PLACEHOLDER: Specify AWS region if appropriate.]
Access ControlsInternal access to customer data is restricted to authorized personnel on a need-to-know basis, with audit logging enabled.
Supporting DocumentsExported supporting documents (invoices, receipts, bills) are stored with the same encryption and access controls as your financial data. They are retained only for the duration of your subscription and deleted upon cancellation or disconnection.
Data RetentionYou control what data is extracted. Exported data is retained only for the duration of your subscription plus a brief wind-down period, after which it is permanently deleted. You can request immediate deletion at any time.
Responsible DisclosureIf you discover a security vulnerability, please report it to [PLACEHOLDER: security email]. We take all reports seriously and will respond promptly.