BackupBuddy — Terms of Service and End User License Agreement

1. Overview of the Service

BackupBuddy is a QuickBooks Online application that allows authorized users to extract financial statements, general ledgers, and other financial reports from QuickBooks Online ("QBO"), together with all supporting documents (invoices, receipts, bills, and attachments) linked to the underlying transactions. Extracted data is transformed into Microsoft Excel and Google Sheets formats, with supporting documents hyperlinked for direct access. The Service operates in read-only mode and does not create, modify, or delete any data within your QBO account.

2. Eligibility and Authorization

You represent and warrant that: (a) you are at least 18 years of age; (b) you have the legal authority to bind the business entity on whose behalf you are using the Service; (c) you are an authorized user of the QBO company file(s) you connect to BackupBuddy; and (d) you have obtained all necessary consents and authorizations required to permit BackupBuddy to access the QBO data you choose to extract.

3. License Grant

Subject to the terms of this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes and in accordance with your applicable subscription plan.

4. Account Registration

You must create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use.

5. Subscription Plans, Fees, and Payment

5.1. BackupBuddy offers free and paid subscription tiers. Features and limits for each tier are described on our pricing page at [PLACEHOLDER: URL].

5.2. Paid subscriptions are billed [PLACEHOLDER: monthly / annually / both] at the rates in effect at the time of purchase. All fees are quoted in [PLACEHOLDER: CAD / USD] and are exclusive of applicable taxes.

5.3. You authorize us to charge your designated payment method on a recurring basis. You may cancel at any time; cancellation takes effect at the end of the current billing period.

5.4. [PLACEHOLDER: Refund policy — e.g., "Refunds are available within 14 days of initial purchase. No refunds are issued for partial billing periods after the 14-day window."]

6. QuickBooks Online Integration

6.1. BackupBuddy connects to QBO through Intuit's official API using OAuth 2.0 authentication. We do not access, store, or process your Intuit/QBO login credentials.

6.2. Your use of QuickBooks Online remains subject to Intuit's Terms of Service and Privacy Statement. This Agreement does not modify or supersede any agreement between you and Intuit.

6.3. We are not responsible for changes Intuit makes to its APIs, services, or terms that may affect the functionality or availability of BackupBuddy.

7. Data Access, Use, and Scope

7.1. Read-Only Access. BackupBuddy requests and uses read-only API permissions. We do not write, modify, or delete any data in your QBO account.

7.2. User-Selected Data. You control which data is extracted. BackupBuddy accesses the specific reports, transactions, and associated supporting documents you choose to export.

7.3. Supporting Documents. The Service extracts and hyperlinks supporting documents (including invoices, receipts, bills, and file attachments) that are associated with transactions in your selected reports. These documents are sourced from QBO and are only as complete as the attachments present in your QBO file.

7.4. Purpose Limitation. We use your QBO data solely to provide the Service (extracting, transforming, and delivering your chosen exports with linked supporting documents). We do not use your financial data for advertising, marketing, profiling, or any purpose unrelated to delivering the Service.

7.5. No Sale of Data. We do not sell, rent, or license your data to any third party.

8. Data Storage and Retention

8.1. Exported data and supporting documents are stored on Amazon Web Services (AWS) infrastructure. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256 or equivalent).

8.2. We retain your exported data for the duration of your active subscription plus [PLACEHOLDER: e.g., 30 days] after termination or disconnection, after which it is permanently deleted.

8.3. You may request earlier deletion of your data at any time by contacting [PLACEHOLDER: support email].

9. Your Responsibilities

You agree to: (a) use the Service in compliance with all applicable laws, including tax and financial reporting regulations; (b) ensure you have proper authorization to export data from each connected QBO company file; (c) not use the Service to violate any third party's rights; (d) not reverse engineer, decompile, or attempt to extract the source code of the Service; (e) not sublicense, resell, or distribute the Service or any data obtained through it except as necessary for your legitimate business purposes; and (f) comply with Intuit's developer terms and API usage policies.

10. Intellectual Property

All rights, title, and interest in the Service, including all software, documentation, trademarks, and content (excluding your data), are and remain the exclusive property of [LEGAL ENTITY NAME] or its licensors. This Agreement does not grant you any ownership rights in the Service.

11. Disclaimers

11.1. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2. We do not warrant that the Service will be uninterrupted, error-free, or that exports will be free of inaccuracies. You are responsible for reviewing exported data for accuracy before relying on it for financial, tax, or regulatory purposes.

11.3. BackupBuddy is not a substitute for professional accounting advice. Exported reports are derived from the data present in your QBO file and are only as accurate as the underlying source data.

11.4. Supporting documents exported by the Service are sourced from your QBO file. We do not verify the accuracy, completeness, or authenticity of any attached documents.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [LEGAL ENTITY NAME], ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE FEES PAID BY YOU TO US DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless [LEGAL ENTITY NAME] and its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of this Agreement; (c) your violation of any applicable law; or (d) your infringement of any third-party rights.

14. Termination

14.1. You may terminate this Agreement at any time by cancelling your subscription and disconnecting BackupBuddy from your QBO account(s).

14.2. We may suspend or terminate your access if you violate this Agreement, if required by Intuit, or if we discontinue the Service, with reasonable notice where practicable.

14.3. Upon termination, your license to use the Service ends immediately. Sections 10 through 16 survive termination.

15. Governing Law and Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

[OPTIONAL: Consider adding an arbitration clause for US users — consult counsel.]

16. General Provisions

16.1. Entire Agreement. This Agreement, together with our Privacy Policy and any plan-specific terms, constitutes the entire agreement between you and us regarding the Service.

16.2. Amendments. We may update this Agreement from time to time. Material changes will be communicated via email or in-app notice at least [PLACEHOLDER: e.g., 30 days] before taking effect. Continued use after the effective date constitutes acceptance.

16.3. Severability. If any provision of this Agreement is found unenforceable, the remaining provisions remain in full effect.

16.4. Assignment. You may not assign this Agreement without our written consent. We may assign it in connection with a merger, acquisition, or sale of assets.

16.5. No Waiver. Failure to enforce any right under this Agreement does not waive that right.

Contact

[LEGAL ENTITY NAME]

[Address]

[Email]